Overview Information We Collect How We Use It Sharing Cookies Third-Party Tools Security Retention Your Rights Children Changes Contact

1. Overview

ScaleWthUs ("we," "us," "our") provides web development, AI automation, and video & social media production services. This Privacy Policy explains what information we collect through our website, WhatsApp, and email communications, how we use it, and the choices you have. By using our website or contacting us for a quote, you agree to the practices described here.

2. Information We Collect

We collect information in the following ways:

Information you provide directly

  • Contact details submitted through our quote/contact form — name, email address, phone/WhatsApp number.
  • Project details — the service you're interested in, budget range, and description of your requirements.
  • Any information you share with us via email, WhatsApp, or during discovery calls.

Information collected automatically

  • Basic usage data such as pages visited, browser type, device type, and approximate location, typically gathered through standard analytics tools.
  • Cookies and similar technologies used to keep the site functioning smoothly (see Section 5).

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and prepare a custom proposal, timeline, and pricing.
  • Communicate with you about your project via email or WhatsApp.
  • Deliver, maintain, and support the websites, automations, or video content we build for you.
  • Improve our website, services, and internal workflows (including our own n8n automation pipelines used for lead handling).
  • Comply with legal obligations where applicable.

We do not sell your personal information.

4. How We Share Information

We only share your information in limited circumstances:

  • Service providers: tools we use to run our business, such as email providers, WhatsApp Business, automation platforms (e.g., n8n), and hosting/analytics providers, which process data on our behalf.
  • Legal requirements: if required to comply with a legal obligation, court order, or to protect our rights.
  • Business transfers: if ScaleWthUs undergoes a merger, acquisition, or restructuring, information may be transferred as part of that transaction.

We do not share your information with third parties for their own marketing purposes.

5. Cookies & Tracking

Our website may use cookies and similar technologies to remember your theme preference (light/dark mode), understand how visitors use the site, and improve performance. You can disable cookies through your browser settings, though some site features may not work as intended if you do.

6. Third-Party Tools We Use

To operate our business and deliver services, we rely on select third-party tools, which have their own privacy practices:

  • WhatsApp Business — for direct client communication.
  • Email services (e.g., Gmail) — for correspondence and automated lead notifications.
  • n8n and related automation tooling — for internal lead-routing workflows.
  • Website hosting and analytics providers.

We encourage you to review the privacy policies of these third-party services for more detail on their own data practices.

7. Data Security

We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to respond to your inquiry, deliver our services, maintain business records, and comply with legal obligations. If you'd like your information deleted sooner, you can reach out using the contact details below.

9. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Opt out of promotional communications at any time.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at scalewthus@gmail.com.

10. Children's Privacy

Our services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us: